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Operations Management: Director of Operations (运营总监)

Area of Talent: Managers/Directors/Administrators

Position Type: Full-Time (全职)

Location: Rehtom Inc.

Shift: Full-time, 24/7 on call  (7×24小时随叫随到)

Salary: Pro bono/unpaid (无偿服务/没有报酬)

Position Summary:

Rehtom Inc. is seeking a Director of Operations for its long-term development department. The primary responsibilities of the director are to provide day-to-day management, leadership and support to up-and-coming development associates.

Essential Duties & Job Responsibilities:

• Oversee the overall day-to-day success and development of all associates. They are fully dependent on you.

• Provide appropriate solutions to satisfy all associate needs,including but not limited to comfort, security, support, growth, knowledge, well-being, structure, consistency, discipline, acknowledgment, preparedness, safety, mobility, capability, facility and tranquillity.

• Track daily, weekly and monthly associate development against assigned goals and expectations.

• Process high volumes of incoming and outgoing projects, deliveries, requests, complaints, feedback and special orders from associates and corresponding outside vendors.

• Provide operational leadership to multiple associates at once.

Requirements:

• Must be able to work 135+ hours a week

• Ability to work overnight, associate needs pending

• Willingness to forgo any breaks

• Work mostly standing up and/or bending down

• Must be able to lift up to 75 lbs. on a regular basis

• Ph.D. in psychology or real-life equivalent

• Crisis management skills a must

• Ability to manage a minimum of 10-15 projects at one time

• Ability to communicate at all levels (basic to advanced)

• Ability to improvise

• Proficient in handling sticky situations (literally and figuratively)

• Ability to coordinate multiple, often conflicting, schedules

• Ability to make independent decisions on behalf of others

• Ability to work with associates with minimal ability

• Ability to work in a chaotic environment

• Frequent travel; minivan driving experience a plus

• Excellent interpersonal skills and a collaborative approach

• Flexible when it comes to surprise requests

• Demonstrated knowledge and experience in negotiating, counseling and culinary arts

• Unlimited patience

• Understanding of social media, mobile devices and video games

• Understanding of finance

• Understanding of medicine

• Selflessly driven

• Valid driver's license, CPR certification and Red Cross membership

• Ability to wear several hats, professional and domestic

• Positive disposition at all times

Benefits:

While no health or dental insurance, no pension and no paid holidays are offered, this job provides infinite opportunities for personal growth and rewards. Emotional fulfillment and extraordinary impact on associate success provides a lifetime of purpose and meaningful connection.

· 语言点 ·

· on call：relating to the work of someone who is available at any time when needed （工作）需要所叫随到的，随时待命的

· associate：(n.) someone who is closely connected to another person as a companion, friend, or business partner 朋友；同事；（生意）伙伴

a business associate 生意伙伴

· pro bono：(adj./ adv.) (relating to work that is done, especially by a lawyer) without asking for payment （指已经做了的工作，尤指律师的工作）未要求收费的

pro bono cases/lawyers/work 未要求收费的案子／律师／工作

· including but not limited to 包括但并不限于

· forgo：to not have or do something enjoyable 放弃，摒绝（令人愉悦之物）

I shall have to forgo the pleasure of seeing you this week.

这周我只好放弃与您相见的那份荣幸了。

· improvise：to invent or make something, such as a speech or a device, at the time when it is needed without already having planned it 临时做；即兴做

I hadn't prepared a speech so I suddenly had to improvise.

我没有准备演讲，所以突然之间我只得即兴讲几句。

· culinary arts 厨艺；烹饪术

· CPR：Cardiopulmonary Resuscitation 心肺复苏